EDGE troubleshooting - continually resetting, absent heartbeat, DS1 blinking

Symptom:

  • EDGE is continually resetting.
  • Heart beat is absent or erratic.
  • S1-S5 turn on in repeated sequence.
  • DS1 (green LED near reset switch) is blinking.

 


 

Solution:

  1. Press the reset button 5 times to place EDGE into default mode
  2. Try known working configuration

 


 

If the EDGE will not go into default by pressing the reset button, do the following:

 

  1. Set the node setting DIP switch (SW1) to 0 (all off).
  2. Press the reset button once. Wait for it to boot. It should enter default mode. If it does not boot at this step, the unit’s flash is corrupted, contact DAQ for RMA information.
  3. Once the unit had booted to default mode, connect your PC to port 2 and open Calterm 2 (or equivalent terminal program). Set terminal program to 115200 baud rate. Press enter until you see PC-2> prompt.
  4. Set the node setting DIP switch (SW1) to 1.
  5. Enter “reboot –d” into the terminal program. Press enter. The EDGE will reboot and return to default mode.
  6. Create a simple configuration in Callistoview with only PC server. Download the simple config to the EDGE unit.
  7. Once the download is complete the EDGE will boot to fully functional mode and will be ready to accept a download.