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What to do if configuration will not download
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What to do if configuration will not download

Verify that the cable is plugged into the correct location. This would be P5 on a Polaris, P2 on the back of an IoET1, or its location on front of the bin.

 

  • Verify that the correct communication port is identified in CallistoView.

 

  • Verify that you are using the correct version of firmware.

 

  • Verify that the IoE1/IoE2 is set up correctly. U21 should be installed, and U7 should not be installed.

 

If all of this appears correct, try another known working IoE1/IoE2 card.

Article Details

Article ID:
52
Category:
Knowledgebase
Date added:
2012-12-06 15:13:40
Views:
509

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