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To assist our customers in maximizing the performance of their systems and sub-components, DAQ provides a “Help Desk” interface that includes a searchable knowledge base and a ticket manag... |
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The attached Callisto RTU Guide provides technical information related to DAQ's SCADA line of equipment:
Motherboards
IoA1
IoC1
IoD1
IoE1
IoE2
IoP1
Polaris
Fiber Optic Tranceivers
IRI... |
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To assist our customers in maximizing the performance of their systems and sub-components, DAQ maintains an on-line database of downloadable files, including software updates, user manuals, and produc... |
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The latest version of CallistoView, DAQ’s sophisticated RTU configuration package, can be downloaded directly from the DAQ corporate website: www.daq.net at any time. However, due to the sensiti... |
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IoE2 / EDGE Ethernet Configuration
Previous to release 5.5.9.38, the Ethernet settings for EDGE and IoE2 were managed in the Callistoview configuration. This creates the possibility of accide... |
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The EDGE has two operating modes, fully functional and default. The EDGE’s default mode is effectively a factory safe mode. In default mode, no configured applications are running. Port 2 and th... |
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The attached .pdf document provides a step-by-step guide for downloading to an EDGE or IoE2 module. |
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Documentation on analog inputs for Polaris/Termination and IoAT1 boards can be found in the Downloads section of the DAQ website. After logging in as a Callisto user, navigate to the User Gu... |
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Symptom:
Download fails
Node not present or not responding
RTU failed to accept data
Solution:
Verify EDGE is powered on and heartbeat light is b... |
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Symptom:
Serial download fails in middle of download.
“No load response” error given.
Solution:
This error occurs because Callistoview was una... |
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Symptom:
EDGE is continually resetting.
Heart beat is absent or erratic.
S1-S5 turn on in repeated sequence.
DS1 (green LED near reset switch) is blinking.
S... |
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The attached .pdf document provides a step-by-step guide for installing the Polaris memory expansion module. |
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Instructions for converting RS232 communications ports to RS485 on the IoE1 module can be found in the Downloads section of the DAQ website. After logging in as a Callisto user, navigate to the User G... |
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The IoE2 has two operating modes, fully functional and default. The IoE2's default mode is effectively a factory safe mode. In default mode, no configured applications are running. Port 2 and the Ethe... |
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Symptom:
Download fails
Node not present or not responding
RTU failed to accept data
Solution:
Verify IoE2 is powered on and heartbeat light is blinking.
... |
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Symptom:
Serial download fails in middle of download.
“No load response” error given.
Solution:
This error occurs because Callistoview was una... |
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Symptom:
IoE2 is continually resetting.
Heart beat is absent or erratic.
D2 (green LED near back of board) is blinking.
Solution:
Press the reset button 5 ti... |
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Documentation on the features, wiring, and configuration of the IoP module can be found in the Downloads section of the DAQ website. After logging in as a Callisto user, navigate to the User Guides se... |
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The attached .pdf document contains a Polaris communication port "cheat sheet" displaying the correct medium, protocol type, connections, IC usage, and link settings for each port. |
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The attached .pdf document contains information on Polaris POL1.05 through POL1.09 ICs and modifications. |
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Symptom:
When downloading to an IoE1 or Polaris board, a "Miniloc.exe has stopped working" dialog box appears
Solution:
Users should ignore this error message and co... |
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Symptom:
When downloading to a multi-node RTU system using the Download > All command, an error message indicates that a specific node cannot be detected
Solution:
Chec... |
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Callisto processing nodes or full RTUs can be networked together in a point-to-point or star configuration. The nodes/RTUs can be connected via RS-485 cabling or fiber optics, allowing a host RTU to c... |
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As the analog processing node for the Callisto series of remotes, the IoA1 multiplexes up to 32 analog inputs from termination boards. These inputs may be from conventional DC instrumentation sources,... |
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As the command processing node for the Callisto series of remotes, the IoC1 controls up to 32 command relay outputs, which are configurable for 16 on/off pairs with select-check-execute protection, 16... |
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As the status input processing node for the Callisto series of remotes, the IoD1 can multiplex up to 32 status/alarm inputs with one millisecond time-tagged sequence of events recording. A digital fil... |
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As the serial processing node for the Callisto series of remotes, the IoE1 carries four serial data ports, which may be physically presented as either RS-485 or RS-232 circuits. Two IoE1 ports may be ... |
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As the second generation serial processing node for the Callisto series of remotes, the IoE2 carries four serial data ports, and an IP Ethernet connection. Serial ports may be physically presented as ... |
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The IoP1 is the parallel processing node board for the Callisto series of remotes and is configurable on a per point basis, allowing for input and output points to exist on the same card. The IoP1 is ... |
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The IRIG Demodulator module accepts an amplitude-modulated IRIG-B input signal and converts it to an RS232 compatible digital data stream, which can be interpreted by a Callisto computer. The IRIG sig... |
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The Callisto series of processing node boards communicate with each other and their host node over an ArcNET network. The IoX processing nodes (IoA1, IoC1, etc.) within a single, physical RTU interfac... |
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The Polaris board forms the core of a powerful pole mount or distributed substation RTU for the Callisto series of remotes. Unlike the IoX processor node boards (IoA1, IoC1, etc.), the Polaris does no... |
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The function of the Capacitor Bank Controller is to allow capacitor switches to open or close with as little disturbance on the power line as possible. To do this, the switch must close at the voltage... |
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L5T Analog Termination boards are used to ground any unused inputs of the IoA1 Analog Processing Module. This keeps unwanted noise that may be picked up through the input ribbon cables from affecting ... |
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The Polaris Memory Expansion Daughter Board is a plug-in module that provides the Polaris main processor board with additional RAM and flash memory. This memory expansion is necessary for Polaris RTU ... |
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The Power Filter board is utilized to protect the circuitry within any DC input, multi-card RTU. The board protects the input power supplies by using a Pi section filter to block voltage spikes that m... |
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The TBI1 Status Interface board is used to create a physical electrical connection from an SLD (Sliding Link Disconnect) terminal block to an IoDT1 Digital Termination board utilizing 5/8” stud ... |
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The TBI3 Status Interface board is used to create a physical electrical connection from an SLD (Sliding Link Disconnect) terminal block to an IoAT2 Analog Termination board utilizing 5/8” stud s... |
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Providing the full benefits of DAQ IoE1 communications technology, the IoG remote serves as an automation gateway processor for the Callisto network, managing information received from intelligent ele... |
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Providing a sophisticated platform for high-speed data management and IED integration, the powerful Elara III remote incorporates analog and digital input/output capability to meet fixed point count r... |
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The latest offering from DAQ’s Callisto series, the advanced EDGE remote provides seamless integration of analog, status, and control processing with flexible communications options. The unit is... |
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DAQ’s Callisto technology incorporates sophisticated software designs that provide users with a high degree of flexibility when setting up their SCADA systems. Widely regarded as one of the most... |
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The DAQ Callisto™ Switch Controller (CSC) has been designed to interface with distribution line switches that operate using a stored energy operator. Currently compatible with S&C Electric a... |
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Designed to meet increasing demand for flexible communication options and advanced functionality, DAQ’s intelligent Remote Terminal Unit (RTU) solutions deliver reliable performance for applicat... |
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When looking at any RTU that is not working properly, the first step is to determine the health of the network. This can be accomplished by looking at the third and fourth LEDs on each of the processo... |
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The communication sub-system consists of several parts that may have a problem:
Master station or test box
Radio or modem
Cable interfacing to communications port:
DAQ provided cable con... |
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Note: when troubleshooting control outputs, be certain to open all disconnect links or disconnect the IoCT plug-in terminal blocks to avoid inadvertent operation of field devices.
If you are attemp... |
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As with control outputs, it is important to determine which point(s) are not working. Groups of 32 points tend to imply a whole IoD1 is malfunctioning, while groups of 8 points imply a single IoDT mod... |
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Several problems may arise depending upon the use of EPROM-based configurations provided by DAQ or CallistoView (CALVIEW) generated configurations.
Analogs not reporting
Verify that ... |
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If the calculated analog point values are incorrect, and all of the physical inputs are reporting correctly, there can be one of three problems.
If using a PROM where DAQ has done the configura... |
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Verify that the cable is plugged into the correct location. This would be P5 on a Polaris, P2 on the back of an IoET1, or its location on front of the bin.
Verify that the correct communica... |
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The PC Server communicates with an ASCII terminal client such as Calterm via serial or Ethernet port. The client can request periodic data from the global database, issue control commands, and request... |
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The PC Server is intended to plug into a global database and communicate with an ASCII terminal client or PC client via a serial port. The client can request periodic data from the database, issue con... |
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The IoA1 is the analog input processor. Each IoA1 is capable of accepting up 32 “real” analog inputs, and literally hundreds of software created points based on AC calculations as a result... |
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The IoAT1 accommodates 8 or 9 analog inputs. The input types could be AC Voltage, AC Current, DC Voltage or DC Current inputs. To accommodate these input types Analog Jumper Platforms (16 pin header p... |
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The IoAT2 accommodates 8 DC analog inputs. It is suited for small signal inputs such as 420mA, 01mA, +/1V and 05V. IN117A Instrumentation Amplifiers are used on the board. Up to (4) IoAT2s can be conn... |
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The IoC1 is the control output processor. Each IoC1 is capable of driving up to 16 control pair relays (Close/Trip). Momentary and Latching (IoCT3, IoCT5) relays can be used.
The attached .pd... |
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The IoCT2 contains 8 (KUP/KUEP, PotterBrumfield) momentary relays providing 4 control pair (Close/Trip) outputs. A maximum of 4 IoCT2s can be connected to a single IoC1 Control Output Processor. The (... |
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The IoCT3 can accommodate Momentary and Latching type relays. It incorporates two possible 16 pin connectors, accepting a 16 pin ribbon cable assembly from the IoC1. These two 16 pin connectors are id... |
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The IoCT5 can accommodate Momentary and Latching type relays. It incorporates two possible 16 pin connectors, accepting a 16 pin ribbon cable assembly from the IoC1. These two 16 pin connectors are id... |
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The IoD1 is a digital input processor that can accommodate a total of 32 digital inputs. Any combination of status and/or accumulators inputs can be used. Through the use of CallistoView, digital inpu... |
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The IoDT1 accommodates 8 digital inputs (status and/or accumulators). Various build options support Closed Contact, or Single Ended Keying implementation. Closed Contact requires all resistors (R1R16)... |
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The IoE1 Callisto Processor is a communication module. It has four serial communication ports, when used with CallistoView, capable of communicating to master stations, IEDs, Meters and/or Relays. Uti... |
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The IoE2 is the 2nd generation Serial Processing Node for the Callisto series of remotes. It carries four serial data ports, and an IP Ethernet connection. Serial Ports may be physically presented as ... |
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Termination board for the IoE1 Communication Processor. It provides external connections for the RS232, RS485 and 2W/4W Audio Communication.
The attached .pdf document provides technical info... |
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The IoG is a small selfcontained communication module. It incorporates four serial communication ports that could be used as RS232 and/or RS485 on the fly (jumper link settings enable both simultaneou... |
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The Polaris board forms the core of a powerful pole mount or distributed substation RTU for the Callisto series of remotes. Unlike the IoX processor node boards (IoA1, IoC1, etc.), the Polaris does no... |
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The attached .pdf document provides procedures for downloading the CallistoView RTU configuration package for serial port or IP based communications. These instructions are valid for CallistoView... |
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The attached .pdf document provides a guide for proper SPCT-1 calculations.
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With the release of CallistoView version 6.0.0.0.0.0., a new system has been implemented to assign version numbers to software releases. The attached .pdf document provides an overview of this sy... |
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CallistoView now incorporates a feature called the RTU interrogator. Prior to downloading a configuration to a node, the interrogator will query the node and retrieve information about the type of nod... |
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The logging capabilities of the EDGE have been expanded to include several logger interfaces and the ability for users to define messages that record to given logs. The loggers can record system event... |
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Attached is a brief guide to Calterm/maintenance port commands on all platforms. |
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The RTU stores accumulator points as 32bit values, which rollover at 4294967295 . If you have a device where the roll over value is less than 32bits full scale (4294967295) but you want the accumulato... |
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The attached file details IoE2 CalTerm commands.
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The attached file defines the folder naming conventions for the CallistoView software package.
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The attached file covers the EDGE feature set, power requirements, ports, indicators, node settings, and other technical details.
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The attached .pdf document outlines diagnostic commands and troubleshooting techniques for Callisto RTUs.
The document covers the following topics:
1) Diagnostic Port - Calterm
Connection to ... |
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The IoE3 communications module is a powerful addition to the Callisto™ network, designed to efficiently process data from other Callisto nodes and connected IEDs while adding a new layer of secu... |
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Providing the full benefits of DAQ IoE3 communications technology, the IoG3 remote serves as an automation gateway processor for the Callisto™ network, managing information received from intelli... |
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